Privacy Policy
Openinvoice ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Openinvoice mobile application (Android or iOS), the Openinvoice website, and related services (collectively, the "Service").
By using Openinvoice, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any of the practices described in this Privacy Policy, please do not use the services.
1. Who We Are
Openinvoice is an application designed to help individuals and businesses create estimates, generate invoices, download documents, and share them with clients.
Openinvoice is operated by Canopas Software LLP, which acts as the data controller responsible for your personal data.
To use Openinvoice, you must create an account. When you sign up, we may collect basic details such as:
- Name
- Email address
- Phone number
- Business details
- Customer contact details
- Invoice or estimate information
We use this information to create and manage your account and allow you to access Openinvoice across devices.
We may also collect basic technical information such as device type and IP address to help maintain security and ensure the Service functions correctly.
Your data is private and never publicly displayed.
We do not sell your personal information or share it with other companies for advertising purposes. We only use your information as described in this Privacy Policy unless you provide additional consent.
If you need help or have questions, you can contact us at: contact@canopas.com
Openinvoice may store and process information in different countries where our infrastructure or service providers operate. Regardless of location, we apply appropriate safeguards to protect your data.
Openinvoice is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If a parent or guardian believes a child has provided personal information to us, they may contact us and we will remove the information promptly.
2. Scope of This Policy
This Privacy Policy applies to personal data processed by Openinvoice when you use the Service.
In certain situations, we may use third-party providers (for example cloud hosting or analytics providers) that process data on our behalf. These providers act as data processors under applicable privacy laws.
We may update this Privacy Policy from time to time. When updates occur, the revised version will be posted within the app or on our website. Continued use of the Service after changes are posted constitutes acceptance of the updated Policy.
3. Types of Data We Collect and How We Use It
We do not sell your personal information.
Openinvoice does not display third-party advertisements within the application.
Registration and Profile Information
When you create an account we may collect:
- Name
- Email address
- Phone number
- Business information
- Business logo
If you subscribe to premium features, billing details may also be collected.
If you delete your account, we will delete or anonymize your personal data within a reasonable period unless we are required to retain certain information for legal, accounting, or security purposes.
Information You Choose to Share
When creating invoices or estimates, you may include information such as:
- Client details
- Product or service descriptions
- Prices, taxes, and discounts
- Dates and payment details
- Signatures, photos, or notes
This information is visible only to people you choose to share it with.
How You Use the App
We collect limited usage information such as: Features used, Frequency of use, Actions performed within the app, etc.
This information helps us improve Openinvoice and resolve technical issues.
Information Shared by Other Users
Other Openinvoice users may send you invoices or estimates using your email address or phone number. When this happens, the shared information may appear in your account so that you can view and manage it.
Device and Technical Information
When using Openinvoice, we may collect technical data such as:
- Device type
- Operating system
- App version
- Browser type
- IP address
- Approximate location
This information helps ensure security and maintain service performance.
Payments and Subscriptions
If you subscribe to premium features, payment processing may occur through trusted payment providers such as Apple App Store or Google Play. These providers handle payment information securely according to their own privacy policies.
Openinvoice does not store full payment card information.
Account Sign-In Services
You may choose to sign in using third-party login services such as Google or Apple.
If you use Apple Sign-In, Apple may provide a private relay email address instead of your actual email. We receive only the information you choose to share. If you allow access to contacts, we use that only to help you add clients on Openinvoice or send estimates or invoices that you create.
Safety and Support Information
If you contact us for support or provide feedback, we may use that information to:
- respond to your request
- verify your identity
- improve Openinvoice
- detect fraud or security issues
You can control most notifications in your account settings. Some messages such as security alerts, password resets, or Privacy Policy updates are required and cannot be turned off.
Legal Basis for Processing
Where required by law (such as under GDPR), we process personal data based on the following legal grounds:
- Contractual necessity – to provide the Openinvoice service and manage your account
- Legitimate interests – to improve our services, maintain security, and prevent fraud
- Legal obligations – to comply with applicable laws
- Consent – where you voluntarily provide information or enable optional features
User Content Responsibility
Openinvoice allows users to create, store, and share invoices, estimates, and related documents. The content of these documents, including pricing, taxes, descriptions, and client information, is created and controlled by the user. Openinvoice does not review or verify the accuracy or legality of this information. Users are solely responsible for the content they create, store, or share using the Service. Openinvoice acts solely as a technology platform and does not provide accounting, tax, or legal advice.
Sharing Data with Others
Openinvoice allows users to share invoices, estimates, or related documents with clients or other recipients using email, messaging apps, downloads, or other sharing methods. When you share a document, the information contained within it becomes visible to the recipients you select. Openinvoice does not control how recipients use, store, or distribute that information once it has been shared.
4. Analytics and Third-Party Services
We may use trusted third-party services to operate and improve the app. These services may collect limited usage data.
Examples may include:
- Analytics providers
- Cloud hosting providers
- Crash reporting tools
- AI services used to assist with features such as text suggestions, document processing, or productivity improvements.
These providers process data only to perform services on our behalf and are contractually required to protect user information.
We may also share anonymous or aggregated data (which does not identify individuals) to understand usage patterns and improve Openinvoice.
Openinvoice does not sell personal data or allow third parties to use your data for advertising or marketing.
Openinvoice does not display third-party advertisements within the application.
5. For Legal and Safety Reasons
We do not sell or rent personal information.
We may share personal information only when the law requires it or when it is necessary to protect people and the Openinvoice service. We always try to share as little information as possible in these cases.
We may disclose information to:
- Follow the law, such as responding to court orders, subpoenas, or valid legal requests.
- Investigate or stop misuse of Openinvoice, fraud, illegal activity, or violations of our Terms of Service.
- Protect the rights, safety, or security of our users, other people, or our systems.
- Respond to claims that content shared in Openinvoice violates someone else’s rights.
- Act in emergencies to protect health or physical safety.
- Meet any other legal requirements that apply to us
Outside of these situations, we do not share your personal information.
Business Transfers — If Openinvoice or its assets are acquired, merged, or sold, user information may be transferred as part of that transaction. The company that acquires Openinvoice will follow the same privacy rules described in this Privacy Policy and protect your information in the same way.
6. How We Protect Your Information
We take your information security seriously. We use technical and administrative measures, such as encryption and authentication, to keep your data safe while using Openinvoice. However, no system or network can ever be completely secure. You also play a role in protecting your information. Avoid using public or unsecured networks when sharing sensitive data. If there is ever a breach of our systems that affects your personal information, we will notify you as required by law.
You are responsible for maintaining the confidentiality of your account credentials, including your password and login details. Any activity performed through your account will be considered your responsibility.
If you believe your account has been accessed without authorization, please contact us immediately at contact@canopas.com.
When you visit our website or use our mobile application, we may collect information using cookies, log files, and similar technologies. This may include pages viewed, referring or exit pages, and general usage activity. These technologies are used solely to operate, maintain, and improve the Service.
We do not use tracking technologies for targeted advertising, do not sell personal data, and do not display third-party ads in the app. While we respect user privacy preferences, some browser-based signals (such as "Do Not Track") may not be fully supported due to technical limitations.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access Your Data: Request details about the Data we hold about you and receive a copy.
- Rectify or Updates: Correct inaccuracies in your personal information or update your profile.
- Erase: Ask us to delete or remove your Data where there is no valid reason for its continued use.
- Export Data: Ask us if you need help in exporting your group data.
- Withdraw Consent: When processing is based on consent, you may withdraw that consent at any time.
You can delete your account at Openinvoice → Menu → Settings → Edit Profile → Delete Account.
You may also contact us at contact@canopas.com.
9. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policies of those services separately.
10. Data Storage and International Transfers
Your data may be stored on secure servers located in different countries depending on infrastructure providers.
When transferring personal data internationally, we implement appropriate safeguards such as Standard Contractual Clauses where required under applicable laws including GDPR.
We retain personal data only for as long as necessary to:
- provide the Service
- comply with legal requirements
- resolve disputes
- maintain security
After that period, data may be deleted or anonymized.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted within the app or on our website with an updated Last Updated date.
12. Contact Us
If you have questions or concerns about this Policy, or you wish to exercise any data privacy rights, please contact us at: contact@canopas.com
We will handle your request promptly and in accordance with applicable data protection laws.
Get in Touch
Contact us at contact@canopas.com